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WHAT
We unlock the validating voice of your customers to raise awareness, NPS, social engagement
WHY
To scale customer marketing programs and transform how you communicate customer stories
HOW
We ask questions that reveal quantitative business outcomes — 650+ exec interviews and counting
SERVICES
Customer Marketing
Strategy
A scalable, fully integrated marketing program from reference recruitment to story promotion to enablement
Customer
Storytelling
Scalable customer story lifecycle management from story capture and asset creation to editorial strategy
Communications & Narrative Development
Communications strategy and messaging development for all comms involving the voice of the customer
GLOBAL
COVERAGE









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